Privacy policy

Thekat.shop (“we”, “us”) is committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your information when you visit and shop at thekat.shop.

1. Information We Collect

When you place an order or sign up, we may collect:

• Name, phone number, email, and shipping address;
• Order details and purchase history;
• Payment information (processed through a secure payment gateway - we do not store your full card number);
• Technical data such as IP address, browser type, and browsing behavior (via cookies).

2. How We Use Your Information

• Process and deliver your orders;
• Contact you for confirmation, support, and customer care;
• Send promotions and new product updates (only if you opt in);
• Improve your shopping experience and our service quality.

3. Sharing Your Information

We do not sell your personal information. We only share it with:

• Shipping partners (to deliver your orders);
• Payment gateways (to process transactions);
• Authorities when required by law.

4. Cookies

Our website uses cookies to remember your cart and preferences and to analyze traffic. You can disable cookies in your browser settings, though some features may not function properly.

5. Data Security

We apply reasonable technical and organizational measures to protect your data from unauthorized access, loss, or disclosure.

6. Your Rights

You have the right to access, correct, or delete your personal information, and to withdraw consent to marketing emails at any time. Please call 0888.588.644 or message thekat.shop on Instagram/Facebook for assistance.

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described above or as required by law.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

9. Contact

For any privacy questions, please contact: thekat.shop - 0888.588.644 - 07 Tran Huy Lieu, Phu Nhuan Ward, Ho Chi Minh City.